Archive for March 21st, 2008

08NTC: Day 3, The Joy of CMS

Implementing Sustainable Content Management Systems
Norman Reiss: nreiss [at], Jeff Herron (Beaconfire), Andrew Cohen (Forum One Communications), Nathan Gasser (Rock River Star)

The success of content management isn’t based on what product you use, but how you implement it.

What is CMS?
Something you use to update a website. Useful because it aloows you to give non technical people the ability to more easily update content. It should be decentralized.

Does my organization need a CMS?
Not always, but when you have a lot of content and have a desire to spread responsibility, it makes sense.

What product features does a CMS provide? What features does it not include?
Good to know beforehand what you plan to do with it beforehand.

Implementation options

  • Hosted, ASP model, lease
  • Installed, commercial product (buy)
  • Installed, open source (buy) - open source are particularly strong in CMS. This does not mean free. You’ll have to pay for customization and support. Implementation partners are just as important as software choice.

Continue reading ‘08NTC: Day 3, The Joy of CMS’

08NTC: Day 3, Search Engine Optimization

Kevin Lee, Didit

Are you Geeky? SEO isn’t really very geeky, but a bit of understanding of HTML is helpful.

Who is your target audience?
Your target audience for your site and your SEM efforts may extend beyond the obvious:

  • donors
  • volunteers
  • the press and analysts
  • foundations
  • government orgs
  • non-profit rating orgs
  • employees
  • potential employees

*Consider the needs and behaviors of all important constituents.

Continue reading ‘08NTC: Day 3, Search Engine Optimization’

08NTC: Day 3, morning plenary

Dr. Melissa Flourney (LANO), Deborah Cotton (, and Patricia Jones (NENA)

“If it takes a village to raise a child, what’s it going to take to raise a village?”

Renaissance in New Orleans. 25 feet of water in 23 minutes. Imagine that? Like Dorothy’s home in the Wizard of Oz.

Amazing resurgence where people are bringing their passions to the forefront for the first time in years. YURPES - young urban rebuilding professionals. Imagine this renaissance will feed up as volunteers return to their communities and churches after they get back. No profits are working out of the trunks of their cars.

People don’t say the word “Katrina” anymore. They talk about it as the “storm” or the “thing”.

Continue reading ‘08NTC: Day 3, morning plenary’

08NTC: Day 3, The seven things everyone wants

What Freud and Buddha Understood (and We’re Forgetting) About Online Outreach
Katya Andreson (Network for Good) and Mark Rovner (Sea Change Strategies)

When was the last time you saw, heard or read something from a good cause (not your own!) that prompted you to donate or act?

Why did you do it? Why did you hear about it? What was the compelling message that caused you to act?

  • Green the 9th ward - friend involved in project and the story compelled her to give.
  • $$$ to Obama — registered for campaign, email asked for money and gave. Wanted to be involved in some way
  • $$$ to Obama — heard Barack speak in a way that she never heard any other politician speak to the public
  • JFK center — see the growth and the passion in the people involved. Impact.
  • Pet rescue - - was connected as volunteer, a specific ask
  • Helped a Friend running for Congress; encouraged friends to donate too.
  • Fund for daughter of friend’s brother who died
  • Give and help (SVP) — dress for success - “passion, satisfaction of bringing new skills”.
  • AIDS clinic in Malawi
  • Fire — impromptu fundraiser — reach a goal to HELP FRIEND

Common denominator - personal, specific and tangible, specific goal, compelling story, connection on an emotional level (how the action you took effects you on an emotional level and how it effects the people involved in the cause).

Need to remember how it’s like to be on the receiving end. People aren’t giving because of a very cool “tool”. That’s not what matters, it’s how the ask made you feel and what action is asked.

Why are we here?

Marketing is a lot different than it used to be. We’re at a crossroads. Traditional folks are nervous. A new “tabula rasa” - reinventing new marketing for a new era. Time to “write on the wall”. Traditional marketing no longer works.

Is there a new approach to marketing and communications that might be more suitable for the times. Time to pull back from the technology and determine what we’re doing here. We’ve seen that marketing fear works (Bush), but what we’re seeing is the inevitable response from that. If that’s the dark side of the forest, we’re looking to articulate the lighter side.

Identifying deep human needs beyond Maslow’s hierarchy. This is just the beginning of the conversation. Seven human needs to start us off.

Continue reading ‘08NTC: Day 3, The seven things everyone wants’